Downloadables in English
First Card User guide
Application for company
To notify a claim you must keep the receipts of your purchases and obtain a declaration from the airline company (or another travel supplier). The receipts are absolutely necessary to prove your expenses, for instance in connection with delayed luggage.
For more information, please contact First Card customer service on +45 70 20 63 09.
Application for cardholder
Terms of conditions
Currency conversion rates when using the card abroad
When the card is used abroad, conversion from foreign currency to Danish kroner (DKK) will be made at the reference rate stated at Mastercard and Visas sites for the relevant currency with an addition from Nordea, depending on the county for the purchase. Additions can be changed without notification.
European currencies: 2,00%
Other currencies: 2.00%
Additional currencies: converted from the local currency to US dollar (USD). Then the amount is converted to Danish kroner (DKK) as above under Other currencies. Exceptions may occur.