Support

Downloadables in English

Fact sheets

First Card Executive Brochure

Purchasing card fact sheet

Booking card fact sheet

Visa card fact sheet

First Card User guide

Download User Guide

Application for company

Apply for a company card and/or travel account

Apply for webfile

Apply for statistics online

First Card Executive Brochure

Purchasing card fact sheet

Booking card fact sheet

Visa card fact sheet

Download User Guide

Apply for changing or adding travel agency

Claim

To notify a claim you must keep the receipts of your purchases and obtain a declaration from the airline company (or another travel supplier). The receipts are absolutely necessary to prove your expenses, for instance in connection with delayed luggage.

For more information, please contact First Card customer service on +45 70 20 63 09.

Claim form

Disputeform

Apply for changing or adding travel agency

Application for cardholder

Apply for a First Card Corporate with company invoicing.

Apply for a First Card Corporate with personal invoicing.

First Card payment Card with company liability and Priority Pass

Apply for First Card Executive with company invoicing

Apply for a First Card Executive with personal invoicing

Terms of conditions

Cardholder conditions

Cardholder conditions with personal liability

Dispute

Disputeform

Price list

Price list

Currency conversion rates when using the card abroad

When the card is used abroad, conversion from foreign currency to Danish kroner (DKK) will be made at the reference rate stated at Mastercard and Visas sites for the relevant currency with an addition from Nordea, depending on the county for the purchase. Additions can be changed without notification.

European currencies: 2,00%
Other currencies: 2.00%
Additional currencies: converted from the local currency to US dollar (USD). Then the amount is converted to Danish kroner (DKK) as above under Other currencies. Exceptions may occur.