Start using your First Card
Please note that if you do not have access to NemID you need to call our customer support +45 70 20 63 09 for support.
Download First Card app if you haven't already!
- Choose "Activate your card" in the app menu before your first purchase
- Ensure that the name on the card is correct and sign the back of the card.
- Now your First Card is ready for use. Remember to discard your old card by cutting it in half if you have one.
How to activate your card:
First Card App & My Card Online
Due to compliance you need to use NemID to login both My Card Online and First Card App.
With our app you can activate card, utilize security settings, see your (un)invoiced card transactions, travel insurance, benefits and get in touch with customer service securely.
My Card Online is easily accessible through this website, simply look for the black log-in button in the upper right corner. You must activate your First Card in the First Card app. In order to login the First Card app, you must have a Danish Social Security Number (CPR). If not, please call Customer Service at +45 70 20 63 09 for support.
Please find relevant PIN code letter below.