My First Card

Your First Card is packed with features, enabling convenient payment with global acceptance, travel insurance cover, and easier administration processes.

Card

First things first


Your First Card is a charge card connected to Mastercard or VISA to give you the best coverage - both at home and while abroad. It is by default an unlimited card, but we do apply security parameters to protect you in case your card is stolen. If you plan to make a larger purchase than usual, please contact customer service beforehand.

Get our app

The app (iOS and Android) puts you in complete control. View transactions, manage your card’s functionality, check your insurance cover and get easy access to customer service. Receive notifications when a purchase has been made with your card and view your transactions even before you've received your invoice.

Download the First Card app on iOS or Android

My Card Online

Get access to your invoices and view all card transactions. View your two-year transaction history (only one year in the app) and export selected transactions to Excel format, if you wish. You can also send secure messages with attachments to customer service. Log in at the top of this page.

First Card

Contactless and mobile payments

Your card is ready for contactless payments by tapping it against any contactless payment terminal. You can also enroll your card with your favourite payment app on your smartphone.

First Card

Tap and go!

You can enroll your card to Apple Pay, Google Pay or Samsung Pay - just download and open your favourite app and follow the instructions. You can also tap your card for a convenient and quick payment experience.

Adjust

Support

There are many ways to get in touch with us and we aim to provide you the best customer experience possible.

Search this site

The support section on this site is comprehensive and answers the most frequently asked questions. It also includes detailed instructions on how to easily resolve most problems, should they occur.

Take me to the support section

Send us messages

Contact customer service at your convenience through the Messenger service in the app or on My Card Online. This channel is encrypted so you can safely ask us anything about your card.

Call us

Contact us for full service, Monday to Friday, 8 am to 5 pm CET:

  • Denmark: +45 70 20 63 09
  • Finland: +358 200 52100
  • Norway: +47 22 65 83 16
  • Sweden: +46 771 140 71 70

For card blocking or emergency service, we stand ready to serve you 24/7.

Benefits

Your First Card comes with many benefits from selected partners within hotels, car rental, fuel, entertainment and much more. Learn more online on your local site or in the app.

Executive card

For the frequent flyer

Priority Pass

Regardless of which airline you choose or whether you prefer Business class or not, you can always enjoy the convenience of the Priority Pass lounges. You have free access to more than 1,000 Priority Pass lounges around the world. And you can visit them as much as you like at no cost. You are most welcome to bring a guest for a small fee.

Download the Priority Pass App for iOS and Android

Mastercard Concierge Service – makes life easier at home and away

Concentrate on your work and let the Concierge Service assist you with an array of tasks – from ordering
tickets and booking tables, to organising help with translations or rebooking your trip. Makes your life easier.

Broadened supplementary travel insurance

Your Executive card provides you with a further broadened supplementary protection, including cancellation cover, highly beneficial luggage cover and comprehensive insurance for items purchased for your home with
the card. Personal cover, personal protection, liability, excess, assault and travel start cover are also included