About First Card

Processing of personal data

Information about the processing of personal data

Personal data that you submit when filling in a form (such as an expression of interest or an application) on the open pages of www.nordea.se, on Firstcard.se or which is otherwise registered in connection therewith, is processed by the bank and, where relevant, also by other companies in the Nordea Group for the preparation and administration of the service concerned.

The personal data also constitutes a basis for marketing and customer analyses, business follow-up, business and methods development, and risk management. Risk management also refers to processing of data about the cardholder for the quality assessment of credit risk for the purposes of capital adequacy. Personal data is also used for marketing purposes. Other companies in the Nordea Group and other businesses with which the Group collaborates in the context of its operations may, within the bounds of applicable confidentiality provisions, also process personal data.

Registration of IP addresses

When visiting Nordea.se or firstcard.se IP addresses are automatically registered for measuring and evaluating visitor frequency.

General information

First Card collects, manages and analyses data about use, network traffic and occurrences on First Card’s website. ‘Network traffic’ refers to data attributable to visitors to the website and which is used to mediate, distribute and send messages in data networks. The data is not used for identifying individual visitors. Nordea may, if needed, also retrieve such information from a third party.

Which data is collected?

Nordea collects and analyses the following data about visitors to Nordea’s website:

  • IP address
  • Browser
  • Operating system
  • Pages visited


Nordea stores website statistics to ensure technical functionality and use of the network. Nordea also uses the statistics to gain insights into the user experience of online visitors and to develop its website. Nordea uses the internet statistics to improve its electronic services and knowledge about the needs of customers and online visitors. The data is used to develop service and offerings related to the credit institution business.

Who processes the data?

First Card monitors the collected information and does not transfer it to a third party. However, Nordea may use subcontractors for processing the data. Nordea/First card may, in addition, use services provided by other subcontractors that follow the European Commission’s Data Protection Directive (October 1998), as support for customer service, market analysis and interaction with participants in the financial sector. Nordea does not allow, under any circumstances whatsoever, subcontractors to use the data for purposes other than those defined by Nordea.

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