Cardholder Customer Services are open 9-16 on banking days.
We handle questions in Finnish, Swedish and in English. On New Year’s Eve and Maundy Thursday we are open from 9-13.

You can contact us
By phone +358 (0) 200 52400
Regular local / mobile charges apply.
Via Secure Messenger Service in the My Card Online web service.
Download the First Card app, iOS or Android.
Start Chatting by clicking here
By e-mail kortit.valtio@nordea.com

Card blocking and emergency cash 24/7
Phone +358 (0) 20 333
Outside opening hours, calls are answered in Swedish and English.