Downloadables in English
Application for company
Apply for a company card and/or travel account
Apply for changing or adding travel agency
Claim
To notify a claim you must keep the receipts of your purchases and obtain a declaration from the airline company (or another travel supplier). The receipts are absolutely necessary to prove your expenses, for instance in connection with delayed luggage.
For more information, please contact First Card customer service on +45 70 20 63 09.
Application for cardholder
Apply for a First Card Corporate with company invoicing
Apply for a First Card Corporate with personal invoicing
Apply for First Card Executive with company invoicing
Apply for a First Card Executive with personal invoicing
First Card User guide
Terms and conditions
Cardholder conditions − valid until 31st of July 2023
Carholder conditions − valid from 1st of August 2023
Dispute
Price list
First Card − Charges
We have changed our price list. It will be no longer possible to order 'Sales voucher, per copy'. In addition, we have updated our General account terms and cardholder conditions for First Card.
The new charges are valid from 1st of August 2023 and are as follows (all charges are in DKK):
- Card by courier delivery: 400,-
- Replacement card: 150,-
- First card Executive - Lounge visit for guests: 225,-
- Extended payment period per year (15 dage): 100,-
- Extended payment period per year (30 dage): 200,-
- Collection charges: 400,-
- Sales voucher, per copy: Discontinued
Here you can find the current charges: Price list valid until 31st of July 2023
Here you can find the new charges: Price list – valid from 1st of August 2023
Exchange rate when using the First Card abroad
When you make purchases and cash withdrawals in EEA currencies, you can use the calculator below to compare the exchange rates used by Nordea with the European Central Bank’s (ECB’s) reference rates. Select your card in the calculator and enter the transaction amount, currency and date. The calculator will show you the amount you will be debited in euros and the difference between Nordea’s exchange rate and the ECB’s reference rate.
As exchange rates change from day to day, you will always get Nordea’s daily rate by using the calculator and entering your transaction details in the calculator.