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Contactless payments

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Frequently asked questions

How does it work?

Just hold your card that supports contactless payments close to the payment terminal until you see the payment go through. Payments under a certain limit do not require a PIN code, while payments exceeding the limit require it. As an added safety measure you will sometimes be asked to enter your PIN code even in purchases below the limit.

The contactless limits are:

FI: Payments up to 50 EUR
SE: Payments up to 200 SEK
NO: Payments up to 400 NOK
DK: Payments up to 350 DKK

How do I know if my card supports contactless payments?

The card is equipped with the contactless symbol if it supports contactless payments.

How do I get started?

If you've received a new First Card you need to make purchases using chip and pin before you can start using the contactless feature. When you want to activate the contactless feature you simply hold the card close to the payment terminal, and enter the PIN code when requested to do so. After that, the feature is enabled and you can make contactless payments effortlessly - you will be asked for PIN code depending on the amount of the purchase and for security reasons every now and then going forward.

Can I pay with contactless in all countries? How do I know which stores accept contactless payments?

All stores have not updated their terminals yet, but any payment terminal marked with the contactless symbol supports contactless payments.

More information

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Customer service

Full service, weekdays from 8 am to 5 pm local time.

Denmark: +45 70 20 63 09

Finland: +358 200 52100

Norway: +47 22 65 83 16

Sweden: +46 771 40 71 70

After office hours we stand ready to serve you 24/7 for card blocking or emergency service on the above numbers. You will be rerouted.

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Denmark: +45 70 20 63 09

Finland: +358 20 333

Norway: +47 22 65 83 16

Sweden: +46 771 407 170

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