Online service & First Card app
How do I log in to First Card app?
Use your social security number and the national authentication method that is prompted in the First Card app.
The language you've chosen for your device determines the language of the app.
Where can I view my card purchases?
You can find your card purchases in the First Card app or our online service.
Why should I use First Card app?
In the app you can:
- View both invoiced and the new purchases one year back.
- Manage safety settings for your card, e.g. enable online purchases ( only Swedish users) and choose to block the card for purchases in specific regions. If the card is missing, the card can temporarily be disabled
- Activate new cards
- Activate Apple/Google Pay
- Send secure messages to customer service
To what devices can I download First Card app?
First Card app is available for both Apple and Android devices. Please log in using your local authentication method. The language you've chosen for your device determines the language of the app.
I want to give feedback on the app. Who do I contact?
We welcome all feedback! Please get in touch with our customer support, contact details can be found further down the page.
What can you use the online service for?
In our online service you are able to:
- activate your card
- manage your personal settings for you card
- view purchases and invoices already before the invoice arrives
- view purchase and invoice history from the past 24 months
- view and fetch purchases and withdrawals for a time interval
- contact customer support through secure messaging
- manage safety settings for your card, e.g. enable online purchases(available only in Sweden) and choose to block your card for purchases in specific regions. If the card is missing, the card can temporarily be disabled
Tip: All your purchases can also be exported to Excel. Simply mark the purchases you'd like to export and hit the Excel-button.
How do I log in to our online service?
Please look for the login button in the upper right corner and follow the instructions. Log in by using your local authentication method.
How do I login to First Card app and MCOL without a Nordic Social Security Number?
Due to compliance rules cardholder must have a Strong Customer Authentication to login to First Card app and My Card Online. Contact details can be found further down the page.
How do I activate my card without a Nordic Social Security Number?
Due to compliance rules cardholder must have a Strong Customer Authentication to login to First Card app and My Card Online. Contact details can be found further down the page.