Norwegian fraud & dispute forms in English

If you don´t recognize a purchase  always start by contacting the merchant. They will often credit your First Card immediately. 

If you need more help after contacting the merchant, call customer service 

How to make a claim if you are a Swedish customer of First Card. 

Here you find the First Card fraud & dispute forms in English.

Fraud & dispute forms

Here we've collected our answers to the most common questions you might have about your First Card.

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First Card er et Mastercard og accepteres i hele verden. Dine medarbejdere har derfor kun brug for et First Card til alle udlæg, uanset om de skal købe kontorartikler eller skal på forretningsrejse.

First Card Corporate  | Denmark

First Card Corporate 

First Card Corporate | Norway

First Card Corporate

First Card Corporate  | Sweden

First Card Executive

First Card Executive | Norway

First Card Executive | Sweden

First Card Private Liability | Norway

First Card Private Liability

First Card Travel account | Finland

First Card Travel account

First Card Travel account | Norway

First Card with Corporate Liability  | Finland

First Card with Corporate Liability

First Card with joint liability

First Card with Private Liability Finland

First Card with Private Liability

Purchasing card

Travel account | Denmark

Travel account 

Travel account | Sweden

Travel account

First Card makes it easier for you and your company to handle your daily expenses, regardless of business and size. With smart payments, possibility to prolong the credit period, and simplified administration, you get control and more time for what really matters to your business.

About First Card

About us

accessibility

Accessibility statement for commercial cards digital service in Finland

Your First Cards can have either corporate liability with central invoicing, corporate liability with individual invoicing, or private liability.

Card options

When you enter our websites, you accept our use of cookies.

Cookies

Have a dedicated First Card specialist who will ensure that your business has the right solutions for the right process at all times

Dedicated support

Expense reporting made easy

First Card app

First Card Executive is developed for you who want a little extra while travelling.

Find First Card news and related First Card campaigns.

First Card news

First Card news & campaigns

Learn more about of our offer for larger companies including card options, system integration, purchasing solutions, international solutions outside of the Nordics, dedicated specialists and more.

Full service offer for larger companies

Your First Card is a Mastercard accepted worldwide.

Global acceptance

Enjoy unparalleled card acceptance to handle a variety of purchasing needs securely

Get extra time to handle your payments without the risk of late fees. We provide you flexibility with up to 30 days on average in free payment time.

Improve your cash flow

First Card includes two types of insurances: Supplementary Travel insurance and a Corporate Liability Waiver insurance.

Insurances

First Card’s partner banks worldwide enable your company to get the same support, service quality and reporting regardless of where you operate.

International solutions

With First Card you can customize your invoicing cycle as well as on which level your company is invoiced: per card, cost centre or on the company level.

Invoice adapted to your company’s needs

Download our logotype and card image here

Logotype & brand images

Mobile payments

New First Card web released incorporating a new look&feel

New First Card web released

New First Card web

We are updating our systems so First Card online services will be temporarily down.

First Card online services will be temporarily down

Overview and control with our online services

Your First Card comes with many benefits from selected partners. Learn more online on your local site or in the app.

Partner offerings

Are you interested in partnering with us? Call our local Customer Service and let us now how.

Partner with us

Nordea is fully committed to protecting your individual rights and keeping your personal data safe.

Privacy policy

The corporate purchasing card can be tailored by restricting purchases to certain businesses. The card is primarily intended for employees who do not have travel or hospitality expenses.

Purchasing solutions

In our digital services, you decide where in the world your card is active.  And a notification is sent to  you through the app when a purchase has been made with your First Card.

Security

Integrating of transation data into your reporting tools will help you speed up reimbursement for private liability card purchases, minimize manual reporting processes and eliminate the risk of errors.

System integration

Customer Service for the Finnish State payment solution

When an airline company has filed for bankruptcy – this is how you can act if you are affected by this  

When an airline company has filed for bankruptcy

Here we have collected answers to the most common questions you might have about your First Card.

Support

What to do when an airline goes bankcrupt and you have booked your trip with First Card

Airline bankrupt

Airline in bankruptcy

Here you find answers to the most frequently asked questions about First Card and Apple Pay.

Apple Pay

Here you cand find First Card application forms in English.

Application forms

Here you find the answers to the most frequently asked questions on blocking and terminating cards.

Block & terminate card

Here you find answers to the most frequently asked questions when your First Card is not working.

Card not working

Cardholders without SSN

Cardholders without Danish Social Security Number

With First Card you easily pay on the go, hold your card close to the payment terminal until the payment is approved.

Contactless payments

Here you find First Card fact sheets  and user guides in English.

Fact sheets & user guides

Here you find the answers to our most frequently asked questions on our First Card Executive' services.

Secure payments online

Finland: Secure Online Payments

Here are answers to the most frequently asked questions on fraud and dispute.

Fraud & dispute

Here you find the most frequently asked questions and answers about Google Pay.

Using Google Pay with First Card

Google Pay

Here you find First Card insurance conditions in English.

Insurance conditions

Here you find answers on our most frequently asked questions on First Card insurances.

Here you find answers to most ferquently asked questions on invoices, purchases and withdrawals.

Invoices, purchases and withdrawals

Here are some answers to questions on how you manage your info with us.

Manage your info

Here you find answers to most frequently asked questions when becoming a First Card customer.

New customer to First Card

Here you can find answers to your most frequent asked questions on our digital services.

Online service & First Card app

Here you find answers to frequently asked questions on secure online payments

Secure Online Payments

Here you find answers to frequently asked questions on the card pin code.

Pin code

Here you can find First Card price lists in English.

Price list

Price lists

Here you find our terms and conditions in English.

Terms & Conditions

Terms & conditions

Here you find the answers to the most frequently asked questions on travelling with First Card.

Travel with First Card

At the moment First Card services are not working correctly. We are working on resolving the issue. We apologize for the inconvenience. Please try again later, or in urgent matters please contact customer service. 

Full service, weekdays from 8 am to 5 pm local time. 

Call the customer service in the country where you are employed and your First Card is issued. 

Blocking of card or other emergency issues. Open 24/7.

Use First Card app or our online service to send secure messages to customer service.

Support

Fraud & dispute forms

Danish fraud & dispute forms in English

Finnish fraud & dispute forms in English

Norwegian fraud & dispute forms in English

How to make a claim if you are a Swedish customer of First Card.